Being a massive and successful business juggernaut has its own set of issues, and few firms are larger than Walmart and Amazon.

Walmart has 2.3 million staff around the word, which makes it the largest retailer on the planet.

It has 10,585 locations.

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So many shops and employees, means Walmart is feeling the pinch of the labor shortage.

In 2020, the Covid pandemic set off a chain of events that resulted in a global shortage of materials.

People who were unable to work during the pandemic generated a lack of raw materials required to build products, as well as a shortage of people to source the raw materials and/or make/assemble the products.

This, of course, has a massive effect on from cupcake ingredients to automotive parts.

Those willing to work have pushed for better pay to make up for their long hours.

The shortage means longer hours, and with fewer people to share the burden, staff are demanding better pay.

The advantage has swung in favour of workers, who are aware that they are at a premium.

It means staff can push for raises to guarantee that these enterprises can continue to offer their goods and/or services.

What is Amazon doing with AI?

Amazon has used AI and Machine Learning (ML) for almost 20 years, and see it as critical in the company’s development and the battles with Walmart and Target.

Amazon’s usage of AI and ML has ranged from assisting in the retrieval of things from warehouse shelves to utilizing algorithms to recommend items to users via its comprehensive website.

The AI keeps track of your purchases, notifies you when you need to repurchase an item, and offers goods to buy that complement your earlier purchases. It is frighteningly intuitive.

Amazon has always had an investment advantage over its competitors in this sector.

What is Walmart doing with AI?

Walmart has been experimenting with artificial intelligence in its shops and warehouses for several years.

Only since the pandemic forced wage increases, along with a labor scarcity, has AI become more of a solution for now rather than a solution for tomorrow.

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Walmart experimented with using robotics for inventory tracking and refilling, but abandoned the project as the pandemic struck, deciding that this was not the best answer for the circumstances.

Because of the pandemic, Walmart had more workers traveling its aisles pulling things for online delivery and online pickup, giving staff an opportunity to witness the inventory difficulties.

Instead of a 6-foot-tall robot roving the aisles of Walmart, it now employs data scientists to data dive and identifies areas for improvement.

However, Walmart has invested in Symbotic Inc. (SYM), an artificial intelligence business. The purchase represented little more than a 10 percent ownership in the company.

Symbiotic is scheduled to operate in all regions’ distribution centers.

Collaboration with Symbiotic is merely one component of the organization’s effort to address supply chain concerns.

Using Symbiotic will aid in the most laborious procedures, freeing up personnel to conduct less labor-demanding activities.

The inventory management and analysis equipment will replace some jobs, but Walmart believes that it will free its current employees up to do other work.

Source: The Street

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